On-Job Training

An integral part of successful training programs is the ability to put class room training into practice on job immediately via line managers or the Excel trainers. Our years of field training experience are captured in the following processes:

Functional assessment
- What tasks with what resources & skills? Job descriptions, KPIs & objectives. Core & functional competencies. Profile.
- Are we doing the right job? Field audit.
- Do we have the right organization? Gap analysis.
Human resource assessment
- Do we have the right people for the required jobs?
  - Skills assessment: online questionnaire, on job observation & role plays to measure performance against competencies.
  - Behavioural assessment: online questionnaire to assess profile.
On job training
- Standards for each core & functional competency
- Via appraisals, line manager assessment & on job observation assess skill & behavioural strengths & opportunity areas
- Prepare individualized on job program
  - What needs to be done to get from A to B and realistic timescale
  - Gain individuals’ commitment to change via PDP
  - Agree line manager involvement & how to communicate / register with HR
- Program implementation
  - On job observation & constructive feedback
  - Monitor & update PDP